THE BASIC IT SERVICE PLAN

THE BACIS PLAN

With our BASIC plan, you’ll no longer be reacting to IT issues, you’ll be preventing emergencies and costly downtime through basic maintenance of individual workstations and your network. Our basic IT services include remote monitoring and management tools that will perform automated maintenance tasks around the clock to prevent critical issues and disruptions.

The Essential plan does not include technician support or offer our dispatch service level agreement (SLA).

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BASIC Plan Features Include:

• Antivirus Monitoring

• Weekly System Updates

• Weekly Application Updates

• Service Monitoring

• Process Monitoring

• Hardware Monitoring

• Hard Disk Monitoring

• Offline Server Monitoring

• Health Reports to Your Email

• Internet Outage Monitoring

• Server Performance Monitoring

• PC Performance Monitoring

• No Outsourced Techs

• Serial Number Management

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